The official SYRINX online store ships products Monday through Saturday (excluding New Year's holidays and national holidays). 11,000 yen or more orders can also specify a delivery date and time. Please see below for details.

In addition, we have stopped using plastic-derived outer bags and replaced them with paper sleeves to protect the environment. We ask for your understanding that scratches and other defects may occur to the paper sleeve during storage and transportation.

Shipping charges

  • 0-10,999 yen: Post 440 yen (tax included)
  • 11,000 - 21,999 yen: Home delivery 880 yen (tax included)
  • 22,000 yen or more: Free home delivery

Shipment date

Orders placed by mid-morning Monday through Saturday (excluding New Year holidays and national holidays ) will be shipped the same day in the evening.
Delivery may be delayed if there is an error in the delivery process. The most common causes of delivery processing errors are date/time specification for post delivery, postal code errors, missing city/town names, and telephone number errors.

Please note the following.

  • Postal delivery time and date cannot be specified. If the total value of the order is less than 11,000 yen, the order will be shipped by post, and if you specify a date and time, an error will occur in the delivery process and the shipment will be delayed.
  • For corporate customers, the specified date and time will not be reflected in the delivery.
  • The specified date and time will not be reflected outside of Japan. (This service is not available for shipments outside of Japan.)
  • You can specify a delivery date and time from 2 days after the next business day. (This service is not available for shipments outside of Japan.
  • Time can only be specified for pre-order items. The specified date will not be reflected.
  • For delivery to Okinawa and remote islands, the specified date and time will not be reflected.
  • The specified date and time may be subject to change due to the delivery company's circumstances.